More of us have taken to using e-mail to stay in touch while we are traveling or working from home, using not just desktops and laptops, but also handheld devices. E-mail has a phenomenal effect on the way we communicate.
This video lecture of the series on Email etiquette will help you improve your reputation as a caring communicator, as someone who uses e-mail thoughtfully. The guidelines will help you use e-mail in ways that present you and your organization in a positive light.
Email etiquette by Ruchi Sharma
Assistant Professor, Chitkara University, Punjab (India)